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Websites.

Websites for refinance brokers.

A borrower who has already decided to move, checking whether you are the one to move them.

A website for a refinance broker is a comparison surface. The visitor has a reason, a rough deadline and two other tabs open, so the page has to name the reason, show the process in plain English, and offer one next step. A calculator that captures the enquiry does the rest, and the compliance layer is built in rather than added at launch.

What they type.

Refinancers arrive with a reason and two other tabs open.

These are the searches and questions a refinancer brings with them. Your site is being read against two others, so the answers need to be on the page rather than behind a form.

A refinancer is not asking whether to act. They are working out who makes it least painful, and the site that explains the process wins more of those than the site with the nicer photography.

Shown as searches, because that is what they are. None of it is ad copy, and none of it is written as a headline.

The pattern.

Where agencies go wrong.

The first mistake is the template. Refinance is the most compared decision in the book, and a template site puts you in a lineup where every page says the same thing in the same font. There is nothing on that page for the visitor to choose between except a phone number.

The second is the missing compliance layer. No Best Interests Duty statement, no licensing block, no complaints page, and a refinance enquiry form that asks for debts and repayments with no privacy notice at the point of collection. On a refinance page, where the visitor is already sceptical, that reads badly twice.

The third is speed and the bolted-on calculator. Refinance visitors run the numbers before they enquire, so the calculator is the most used thing on the site. A slow embedded one that spits out a figure and stops is the single most common wasted opportunity on a broker website.

The method.

How the site gets built.

  1. We lead with the reason for the refinance above the fold, not with your logo.

    Fixed term ending, repayments that jumped, debt to consolidate, equity to access. A refinancer who sees their own reason named in the first screen keeps reading, and the ones who do not see it leave without a trace.

  2. We build a calculator that captures the enquiry instead of ending the visit.

    A repayment comparison built into the site, with the estimate-only and subject-to-lender-criteria wording sitting with the result, and a next step attached. The enquiry arrives with the borrower's numbers already in it, so your first call is a real conversation.

  3. We build the compliance layer in rather than bolting it on afterwards.

    Best Interests Duty statement, licensing and credit representative block, privacy, terms and complaints pages, form notices at the point of collection, and the comparison rate rule respected anywhere a number appears. Ready for your compliance manager's read.

  4. We measure the speed on Google rather than promising it.

    The site is measured on Google PageSpeed Insights on a mobile profile before handover and the result goes to you with its date. On a comparison-heavy page like refinance, the slow site loses visitors it never knows it had.

The maths.

What one refinance settlement is worth

Indicative figures from a working broker's book. A guide, not a quote, and never a forecast.

Typical loan size
$600,000
Upfront on one settlement
$3,900
Trail in the first year
$900
Upfront plus three years of trail
$6,600
Genuine enquiries per settlement
5 to 10
Enquiry to settlement
3 to 8 weeks

Loan size, commission and settlement rate are indicative figures from a working broker's book, last reviewed 2026-09-05. Settlement rate and time to settle are modelled ranges, so they are a model rather than a measurement, and every deal is subject to lender criteria. Rate chasers carry clawback risk if the loan is discharged early.

The honest split.

Who the site converts, and who still needs you on the phone.

The site can convert them

  • Site

    The borrower comparing three brokers at once

    They are reading, not calling. The page that explains the process most clearly is the one that gets the enquiry.

  • Site

    The fixed rate roll off

    They arrive with a date and a specific question, and a page built around that reason converts them without a conversation.

  • Site

    The debt consolidator running their own numbers

    The calculator is the whole visit for this person. Capture it and you have the enquiry.

  • Site

    Your own past client checking you are still there

    The review conversation often starts with them looking you up, and a current, fast site restarts it.

Needs you on the phone

  • Phone

    The borrower with arrears or a default

    That never goes into a form. It gets said on the phone once they trust you.

  • Phone

    The client with a complicated structure across entities

    Too many moving parts for a page to pre-qualify, and they know it.

  • Phone

    The accountant's referral at tax time

    The trust is already transferred. The site only has to confirm it.

  • Phone

    The borrower who needs talking out of a cashback

    That is a conversation about clawback and timing, not a landing page.

Both columns are real. A plan that pretends the right-hand column does not exist is a plan that will disappoint you in month three.

The check.

What a healthy site looks like for this niche

Common questions.

Websites for refinance brokers, answered

The reason, the process and the timing. Name why people refinance, set out what happens between the first call and settlement, and say roughly how long it takes. Most broker refinance pages talk about saving money and never explain the process at all.

Next step.

Start with what your current site is doing.

Ask for the complimentary website audit. A scored report on speed, structure, conversion and compliance signals, read by a working broker, with the refinance path looked at specifically. Read it, use it, and book a call if and when it suits you.

Keep reading.

Where to go from here

Written for mortgage brokers. If your book carries commercial or asset finance as well, that page is listed alongside.

One more thing.

Start with what you already have.

Two complimentary audits, both read by a working broker rather than generated and sent. One looks at the account spending your money. One looks at the site the clicks land on. Take either, take both, or skip straight to the start form if you already know.